Notice at Collection

Last updated: 2026-01-05

This Notice describes the categories of data collected and the purposes under LGPD and US privacy laws.

1) Categories of data

  • Identifiers: email and account IDs.
  • Usage and preferences: language, time zone, notifications.
  • Pet data and check-ins.
  • Billing and subscription data.

2) Purposes

  • App operations and support.
  • Notifications when enabled.
  • Billing and plan management.
  • Security and fraud prevention.

3) Sharing

  • We share with subprocessors to operate the service.
  • We do not sell personal data.

4) Retention

  • Account and pet data: while the account is active.
  • Notification logs and queues: up to 30 days.
  • Reports/PDFs: up to 7 days days (default 730).

5) Rights and contact

  • You can request access, correction, and deletion.
  • Contact: support@petternapp.com.