Pettern - LegalLast updated: 2026-01-05
This Privacy Policy explains how Pettern collects, uses, and protects personal data when you use the app.
1) Who we are
- Controller: Pettern.
- Privacy contact/DPO: support@petternapp.com.
- Address: Brazil.
2) Data we collect
- Account: email and account identifiers.
- App usage: preferences, check-ins, pet events and notes.
- Technical: session tokens and device/browser information.
- Billing: identifiers and subscription status in the payment provider.
3) Purposes
- Create and manage your account.
- Provide check-ins, trends, and reports.
- Send notifications when enabled.
- Billing, security, and legal compliance.
4) Sharing
- We share data with subprocessors to operate the service (e.g., hosting, payments, email/push).
- We do not sell personal data.
5) International transfers
- Your data may be processed outside your country. We use contractual safeguards with subprocessors.
6) Your rights
- You may request access, correction, portability, and deletion.
- Contact: support@petternapp.com.
7) Retention
- Account and pet data: while the account is active.
- Notification logs and queues: up to 30 days.
- Reports/PDFs: up to 7 days days (default 730).
- Billing data: as required by law and provider policies.
8) Security
- We apply access controls, encryption in transit, and least-privilege policies.
9) Changes
- We may update this Policy. The revision date will be updated when changes occur.